Shipping policy

Shipping Policy

At A&A, we aim to deliver your order safely and on time. Please read our shipping information below.

📦 Order Processing

Orders are usually processed within 1–2 business days.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you may receive shipping confirmation and tracking details where available.

🚚 Delivery Time

Major Cities: 2–5 business days
Other Areas: 3–7 business days
Delivery times may vary depending on the courier service, location, weather, public holidays, or other unforeseen circumstances.

💰 Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your order.

📍 Delivery Address

Please make sure your name, phone number, and delivery address are correct when placing your order. We are not responsible for delays caused by incorrect or incomplete delivery information.

📞 Delivery Issues

If your order is delayed or you have any issue with delivery, please contact our customer support with your order details. We will do our best to assist you.

❗ Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible after receiving your order. We may request photos or other information to verify the issue.